CLN205 Banquet Operations Front of House

This course introduces the Front of House (FOH) operation of a banquet facility/catering company, covering front of house topics, delivered through experiential learning in the industry-standard facility at The Heights campus. The focus is on the orchestration of service, the role of each individual in the process and the teamwork required to serve catered meals.  Topics include but are not limited to event planning, customer service, client relations, contract writing, event details and sub contracts, web-based event sites, booking venues, running an event from conception to completion.