HST216 Front Office Procedures

This course familiarizes students with the front office department of the lodging industry. Emphasis is placed on: guestroom availability, reservation processing, guest registration, night audit and checkout procedures through a computerized property management system. The student will focus on all aspects of the unique relationship between the front office and other departments in the hotel.

Credit Hours

3

Lecture Hours

3

Prerequisite

Basic Reading proficiency and Basic Writing proficiency or RWR090 Reading Writing and Reasoning Minimum Grade of: C

Attributes

  • Business Elective

  • Free Elective

  • Reading Content Course